Terms and Conditions

Last updated: [22-June-2023]

Please read these Terms and Conditions (“Terms”) carefully before using the Soukhyaa website, mobile application, or any other services we provide (collectively referred to as the “Services”). These Terms govern your access to and use of the Services provided by Soukhyaa (“we,” “us,” or “our”). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our Services.

  1. General Terms

1.1 Eligibility: By using our Services, you represent that you are at least 18 years old and have the legal capacity to enter into a binding agreement.

1.2 Account Creation: In order to access certain features of our Services, you may need to create an account. You agree to provide accurate, current, and complete information during the registration process and to keep your account information updated. You are solely responsible for maintaining the confidentiality of your account and password and for any activity that occurs under your account.

1.3 Prohibited Activities: You agree not to use our Services for any unlawful or unauthorized purpose. You must not violate any laws, regulations, or third-party rights while using our Services. Prohibited activities include, but are not limited to, the following:

  • Engaging in fraudulent or deceptive practices
  • Impersonating any person or entity or falsely stating or otherwise misrepresenting your affiliation with a person or entity
  • Interfering with or disrupting the operation of our Services or the servers or networks connected to our Services
  • Uploading or transmitting any viruses, worms, or other malicious code
  • Collecting or storing personal information about other users without their consent
  1. Product Information and Orders

2.1 Product Descriptions: We strive to provide accurate and detailed descriptions of our products. However, we do not warrant that the product descriptions or other content on our website are complete, reliable, current, or error-free. If you receive a product that does not match the description, you may be eligible for a return or exchange as per our Return Policy.

2.2 Pricing and Payment: All prices for our products are listed in the applicable currency and are subject to change without notice. We reserve the right to modify or discontinue any product or service without prior notice. Payment for purchases made through our Services must be made using the available payment methods provided during the checkout process.

2.3 Order Acceptance: The acceptance of your order is subject to our discretion. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, inaccuracies or errors in product or pricing information, or suspicious or fraudulent activity. In the event of a cancellation, we will refund any payment made for the order.

  1. Shipping and Delivery

3.1 Shipping: We will make reasonable efforts to ship your order within the estimated timeframe provided at the time of purchase. However, we do not guarantee shipping or delivery dates, as they may be subject to factors beyond our control. Any shipping or delivery estimates are provided for informational purposes only.

3.2 Risk of Loss: The risk of loss and title for products purchased through our Services pass to you upon our delivery of the products to the carrier. We are not responsible for any lost, stolen, or damaged items during transit.

  1. Intellectual Property

4.1 Ownership: All intellectual property rights, including copyrights, trademarks, and patents, in the Services and their content belong to Soukhyaa or its licensors. You may not reproduce, distribute, modify, or create derivative works of any materials from our Services without our prior written consent.

4.2 Feedback: We welcome your feedback, suggestions, or ideas regarding our Services. You agree that we may use, modify, and incorporate any feedback without any obligation to compensate you.

  1. Limitation of Liability

To the extent permitted by applicable law, in no event shall Soukhyaa or its directors, officers, employees, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or goodwill, arising out of or in connection with your use of our Services, even if advised of the possibility of such damages.

  1. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of [Jurisdiction]. Any dispute, controversy, or claim arising out of or relating to these Terms or your use of our Services shall be resolved by arbitration in accordance with the rules of [Arbitration Association] by one or more arbitrators appointed in accordance with the said rules.

  1. Changes to the Terms

We may update these Terms from time to time without prior notice. The most current version of the Terms will be posted on our website. Your continued use of our Services after any changes to the Terms constitutes your acceptance of the revised Terms.

  1. Contact Us

If you have any questions or concerns about these Terms, please contact us at [sales@soukhya.com].

Thank you for reading and agreeing to these Terms and Conditions. We appreciate your business and strive to provide you with the best possible experience with our products and services.